Privacy Policy

 

This is the website of Recovery180

 

We collect the e-mail addresses of those who communicate with us via e-mail, as well as information volunteered by the consumer, such as survey information and/or site registrations. The information we collect is used to enhance the content of our Web page and services. We want to assure you that we do not share your information with third-party organizations for commercial purposes.

We do not set any cookies. If you prefer not to receive e-mail from us in the future, please inform us by sending an e-mail.

If you provide us with your postal address online, you may receive periodic mailings from us with information on new products and services or upcoming events. If you prefer not to receive such mailings, please let us know by calling us. Be sure to provide us with your exact name and address so we can remove your name from the list.

Individuals who provide us with their telephone numbers online may receive telephone contact from us with information regarding new products and services or upcoming events. If you prefer not to receive such telephone calls, please let us know by sending us an e-mail or calling. Be sure to provide us with your name and phone number.

Regarding Ad Servers: We do not partner with or have special relationships with any ad server companies.

Occasionally, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, we recommend checking back at our Web site periodically. Customers may prevent their information from being used for purposes other than those for which it was originally collected by calling us at the number provided above.

Upon request, we provide site visitors with access to contact information (e.g., name, address, phone number) that we maintain about them. Consumers can access this information by writing to us at the above address. Regarding security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you at our site. If you believe that this site is not following its stated information policy, you may contact us at the above addresses or phone number.

SMS Privacy Policy

“Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.”

SMS Terms & Conditions

SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:

If you have consented to receive text messages from Recovery180, you may receive messages related to the following (provide specific examples):

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries
  • Promotions or offers (if applicable) {If you see the customer selected a conversational use case, do not add this reference to your email thread; instead, make sure the customer adds the matching use cases to this portion of the Terms info}.

Example: “Hello, this is a friendly reminder of your upcoming appointment with [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from (Brand Name) at any time.”

Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].

Example: “Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

Potential Fees for SMS Messaging: 

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:

You may opt in to receive SMS messages from Recovery180 in the following ways (This is an example. Please include the method used.)

  • Verbally, during a conversation
  • By submitting an online form
  • By filling out a paper form

Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)

  • Additional Options:
  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures:

  • Message and data rates may apply.
  • You can opt out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit our Privacy Policy – Recovery pages.
  • Message frequency may vary